Projects
We fund our advice and support services through our projects and partnerships, allowing us to offer generalist and specialist advice in different advice areas (such as energy, debt, homelessness).
Our projects allow us to provide you with free, confidential, independent, and impartial advice and support no matter your circumstances and no matter your issue. See below for some of our partnerships and to see how you can benefit.
In-person, drop-in advice sessions in Llandyrnog, Llanarmon-yn-Iâl, and Clawddnewydd.
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Rural Connections provides advice on how to maximise income, welfare benefits advice, debt advice, household energy advice, family law, housing advice, and wider holistic advice to those in rural parts of Denbighshire.
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Rural Connections is for everybody living in rural parts of Denbighshire to allow everybody to access advice and support, no matter where they live in the county.
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Rural Connections funds weekly drop-ins in Clawddnewydd, Llanarmon-yn-Iâl, and Llandyrnog. To find out more information on where and when, go to the Get in touch page.
Providing advice and support for those using foodbanks in Denbighshire and across Wales.
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Help Through Hardship is a service to help people or households facing hardship to maximise their income. In Denbighshire, the project offers seamless referrral for food and mental health support.
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Help Through Hardship is for everybody who needs advice and support
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You can call the Help Through Hardship national helpline for free at 08082 082 138, or get in touch with our advisers in Citizens Advice Denbighshire through the Get in touch page.
Advice and support for those concerned about their energy bills and debts.
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The Energy Advice Programme provides one-to-one energy advice appointments to people in or at risk of fuel poverty. Our advisers will help you maximise your income, reduce your energy expenditure as much as possible, and help with any other issues you might be facing.
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The Energy Advice Programme is for anybody who is struggling to pay their bills.
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Get in touch with our advisers via phone, through our contact form, or at one of our drop-in sessions. Find out more information through our Get in touch page.
Research & Campaigns
Our dual aim is to not only help people whatever their circumstances, but to act on the evidence and experiences we encounter to ensure that unfair practices are made aware of and don’t continue.
We do this through collecting and analysing data, writing to decision makers and parliamentarians, and publishing reports on the state of support available for citizens in Denbighshire.
Fuel Poverty in Wales
Senedd Equality & Social Justice Committee
November 2024
As part of our responsibility to improve the policies and practices that affect people’s lives, we are pleased to have the opportunity to contribute to the Equality and Social Justice Committee’s consultation on fuel poverty in Wales.
This consultation response is informed by the experiences of our staff and volunteers in Denbighshire in the course of providing advice and support to those who have asked for our help, particularly in regard to the provision of energy-related advice. This report will follow the terms of reference set out by the Committee in their consultation document.